Limited Warranty < Back

All products manufactured by Canadian Thermostats & Control Devices Ltd. are warranted against defects in materials and workmanship for the period of one year from the date of shipment to the original purchaser. Any parts found to be defective will be repaired or replaced, at the sole discretion of the manufacturer, when returned FOB our plant, freight prepaid to the above address. Any modifications or alterations to the product, use under conditions exceeding the published specifications, abuse are will render this limited warranty void.

Canadian Thermostats & Control Devices Ltd.’s obligation is expressly limited to the replacement of any parts found to be defective and does not include any claims for damages, whether direct or indirect or coincidental, opportunity or ancillary costs, whatever their nature or cause.

It is the express responsibility of the customer to determine the suitability of the product for the intended application and Canadian Thermostats and Control Devices makes no claims or provides no guarantee in this respect, either written or implied.

Any products sold but not manufactured by Canadian Thermostats and Control Devices Ltd. will be covered by the actual manufacturer’s warranty. Cantherm will endeavor to assist the customer whenever possible in any claims.

All returns require pre-authorization from the sales department. Any material returned without a Return Material Authorization (RMA) number will be refused.